Retrieved by Pat Darnell | Dec 10, 2011 | Bryan TX
Illinois Tollway says glitch caused havoc with I-PASS users' accounts - chicagotribune.com:
" ... Tollway spokeswoman Wendy Abrams said the problem was traced to software used by its toll collection contractor, Electronic Transaction Consultants Corp., of Richardson, Texas."
Former tollway board member Bill Morris had advocated for a new system sooner. Morris said Friday that the latest flub comes at an especially bad time — just as basic I-PASS tolls are about to rise 87.5 percent Jan. 1.
[Tollway spokeswoman Wendy Abrams] ... Abrams said the glitch won't hasten the agency's plans to replace the complex license-plate-reading and collection system. The agency plans to install a new system by 2014.
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